Whether you’re traveling first class or economy, take a break from travel at Kuala Lumpur Airport in one of its convenient lounges. Choose from two locations in Kuala Lumpur Airport: the Satellite Building in Kuala Lumpur's International Terminal and the Departure Hall of the KLIA2.
Please note: The Plaza Premium Lounge is located in the restricted area of the departure level of the airport. You must pass through security and immigration prior to entering the lounge. An on-going boarding pass MUST be presented by all passengers before entering the lounge.
See Itinerary for more details about each area.
Choice of one of the eligible Plaza Premium Lounges as follows:
Lounge at International Departure, KLIA：
• Location: Mezzanine Floor (Level 2), Satellite Terminal, KL International Airport (Alight from the Aerotrain and head in the direction of C11-C17 (North Wing), take the first bubble lift to Level 2 then turn right. Plaza Premium Lounge is located just a little further away from the lift)
• Opening Hours: 24 hours, daily
Lounge at gateway@klia2：
• Location: Level 2M, Gateway@klia2, Kuala Lumpur International Airport
• Opening Hours: 24 hours, daily
Lounge at International Departures, klia2：
• Location: Level 2, International Departure, klia2, Kuala Lumpur International Airport (next to Gate L8)
• Opening Hours: 4:00am-12:00am, daily
Plaza Premium Lounge/Wellness at International Departures, klia2：
• Location: S6-3-A03, Level 3, International Departure, Terminal klia2, KL International Airport
• Opening Hours: 4:00am-12:00am, daily
Depending on your option selected, you have either 3, 6, or 12 hours, after the time of entry, to enjoy the lounge facilities.
12 hours
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Well worth the money
Good value when you have an early flight. Food was good and lounge was comfortable
Very convenient. Glad we booked it. Needed this in between two long flights!
I was very disappointed that the showers weren't available as I'd had a 12-hour flight and was waiting for another 10-hour flight and I had a 7-hour wait. This made a big difference to my experience.
There was a queue to get in, the staff did not know how to scan voucher from phone, and had to go through 4 different staff before i got let in. Then they told me the showers and toilets were out of order. The beer was good .
Seven weeks before showers not working properly...seven weeks on...none working ! .... Long haul flights a shower is something I look forward to to freshen up ..... all part of the Premium Lounge experience...very disappointing
Long haul flight so was looking forward to a shower......on 5 Sept showers closed and only one sink in Ladies working...on my trip out 7 weeks before showers broken and only two working ...so had seven weeks to fix.....! ....I regularly use this lounge but may not bother again....
Absolutely abysmal. Given it 1 star as it wouldn’t allow 0
Packed out so nowhere to sit. Food mediocre at best. Showers out of order (the main reason for booking.
Eventually sorted out compensation, but took forever - customer service lacking throughout! Would definitely NOT recommend this to anyone
Expensive. Food very cheap. Showers weren't working and they offered us free showers at spa, which would have been fine. Then when we showed up at appointed time, we were told there had been some 'confusion' and in the end, we had nothing. No real food, no showers, and no bed. Should have stayed at Tune, which we did on our way back thru KLIA. Same price but had showers, bed, and same cheap food.
I purchased this because of my experience in Heathrow. (fantastic) but Kuala Lumpur experience was dreadful. The amount of people who turned up at the door was horrific. Causing the lounge to be over subscribed. I purchased my ticket for the lounge early, but having only a mobile I was unable to
Relax and refresh after your long flight in the comfort of the Plaza Premium Lounge located in Kuala Lumpur International Airport, or the KLIA2. The Plaza Premium Lounge provides modern facilities and first-class service including high-speed internet workstations, a variety of food and beverages, shower amenities, and neck and shoulder massages. Choose from a 3-, 6- or 12-hour package for the length of time you need. You have access to both facilities the entire time. Book now!
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