When making a booking, you will need to advise your flight details and your London Docklands or London City accommodation details. Your transfer will be confirmed instantaneously and you will be provided with a travel voucher to present to the driver. It's that easy!
Enter the Arrivals Hall after customs and immigration, look for a representative with a blue City Transfers UK sign who will meet you next to the designated meeting points in each terminal. Dependant on live immigration, customs and baggage clearance times you will be met 60 minutes after landing.
Meeting Points for Heathrow airport: Terminal 2 & 3: In front of WHSmith / Terminal 4 & 5: In front of Costa Coffee. Representatives in Heathrow airports will be wearing blue jackets. Meeting Points for Gatwick/Luton/Stansted airports: All terminals: In front of Costa Coffee.
IMPORTANT: Transfers are held until 90 minutes from your actual flight arrival time. If delayed in customs, you must call toll-free 0800 389 8368 from any UK payphone or 0208 969 2777 from a mobile or landline before the 90 minutes has elapsed or you may miss your transfer.
This transfer services London hotels only.
Areas covered include: Bayswater, Belgravia, Bloomsbury, Chelsea, Covent Garden, Earls Court, Euston, Hammersmith, Holborn, Kensington, Kings Cross, Knightsbridge, Marylebone, Mayfair, Notting Hill, Paddington, Pimlico, Regents Park, Soho, St James's, St John's Wood, Tower Bridge, Victoria, West End, Waterloo, Westminster, Whitehall.
Don't forget to book your London Shared Departure Airport Transfer for the journey home!
Enter the Arrivals Hall after customs and immigration, look for a representative with a blue City Transfers UK sign who will meet you next to the designated meeting points in each terminal. Dependant on live immigration, customs and baggage clearance times you will be met 60 minutes after landing. Meeting Points for Heathrow airport: Terminal 2 & 3: In front of WHSmith / Terminal 4 & 5: In front of Costa Coffee. Representatives in Heathrow airports will be wearing blue jackets. Meeting Points for Gatwick/Luton/Stansted airports: All terminals: In front of Costa Coffee.
Your chosen time (transfers operate 24 hours a day, 7 days a week)
If you cancel at least 3 day(s) in advance of the scheduled departure, there is no cancellation fee.
If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
Driver arrived shortly after we cleaned customs very positive attitude excellent customer service great value
At first and upon our arrival at LHR, we had some difficulty finding our driver so this took some me time. Once we found him, everything went well. Our driver was pleasant. We exchanged conversations and he was courteous.
We use currently arrival and departure transfers with Viator, wherever available in Europe. Every time on schedule, with no delays. Reconfirming with the local operator 24 hrs before transfers always worked well, in the sense that our booking data was properly and timely forwarded by Viator.
The driver knew the streets well and managed to get us from Heathrow to our hotel very quick.
The driver came almost 1 hour late. We had given our mobile ph no but they did not leave any text msg to us. We ended up calling them which cost us roaming charges.
Although the Driver was courteous and informative.
The driver was good. Our wait at the airport was excessive. We waited over an hour to be picked up. That was not good.
Very confusing pick up. No one was there with a sign with our name and finally we figured out we need to look for a generic City Transfers sign. When someone showed up holding the sign he said a driver would be there in about 20 minutes to pick us up but they didn't arrive for over an hour. Another lady who had a private transfer through the same company was waiting with us as well and our driver told her she needs to keep waiting and didn't offer to find out when her driver would be arriving. Very unhelpful. The other parties in our transfer were not happy with the service either.
Couldn't locate driver, Sign not be seen. Had to use phone to call him. Then was told he was waiting for the other client could be an hour was not sure. We were in London a short time and after a long flight we didn't want to wait, Many cabs waiting just outside the door. Took one.
no one was there when i arrived at Heathrow. i had to call and waited quite a while. the operator did send a driver, who was very nice and got me to the city in short order.
Our driver didn't show up after we flew all night arriving at Heathrow at 1100 and looking for them for about 45 minutes. Finally found the gentleman who was supposed to arrange the car and was told it would be 2-3 hours for the car to arrive. We took the Heathrow Express which was more reliable. Don't waste your time.
Travel from London's airports (Heathrow, Gatwick, Stansted, Luton or London City) to your accommodation within the London city area in a shared transfer for an affordable price. Our transfer services are available 24 hours a day, 7 days a week so that you never have to worry about your arrival in London.