It is so easy to book and to use! When you book your stress free shared ride transfer, you will need to advise your flight details and Paris city hotel/home from where you leave. You will receive an immediate booking confirmation by e-mail with all the details for your travel and a voucher. This is a door to door offer, cheaper than a taxi, more eco-friendly than your personal car and more comfortable than public transport. Enjoy your transfer on a modern mini van with air con, luggage storage and free child and baby seats on request ! Our local English speaking team is available 24/7 to help you if you need further information during your stay in Paris.
Centrally located Paris hotels/houses/flats with Zip codes starting with 75 are serviced
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
My ride from Paris to the Airport was excellent. My driver was on time and he was very courteous and drived extremely well, Paris traffic in Paris can be a challenge. He helped at all times, I definitely recommend this service.
Excellent door to door service. Prompt and I really appreciated being sent a text saying the driver was on his way with a link to a real time GPS tracker of the vehicle
Great service! We were the only ones booked on this departure and had a smooth ride to the aiport from our hotel.
We got to the airport in a timely fashion and was there early to check-in. The only issue I had was I was given a driver that did not move based on the gps and then all of a sudden they gave me a new driver and that driver was about 25 minutes later than the scheduled time. However, I do not believe that was his fault. I believe we were given him last minute. The company should have made the switch earlier. Everything is online which is great and you can track your driver. I would recommend using this company and the price was good.
The time advised was 8:05am pick-up but the actual pick-up time was about 8:45 i think. Then send message to my SG phone but apparently I wasn't on roaming so at least they should send an email or message to the hotel of the updated timing. We are so anxious while waiting. The driver was nice and helpful though.
Not a good experience. We were scheduled to leave our hotel in Paris 4 hours prior to our flight leaving...more than enough time..so we thought. The driver was over a 1/2 hour late and then he drove all around Paris to pick up 3 other people. Between the traffic and one passenger who was running late, we barely made our flight. It would have been much more efficient and less stressful to take a taxi and about the same cost.
When I reserved SuperShuttle with Viator, Viator email me a confirmation that SuperShuttle will pick me up 4 hours before my flight and I said, this is great, I don't have to be rushing and running around. My flight is at 10:30 am and I was about 45 minutes from the airport. The day before the pick up, SuperShuttle sent an automatic text saying that they will pick me up between 7:40 am to 7:55 am. I was not comfortable with 2 and 1/2 hours before my international flight and 45 minutes away from the airport during rush hour. I called SuperShuttle and the automatic answering system picked up and I pressed #1 to talk to a representative, but the call dropped when the call was transferred. I did like 20 calls and ALL of hem dropped. I tried 30 minutes later and ALL the calls dropped. I tried option #2 (to contact a driver), but this calls also were dropping. I went to their web page to do a chat and explained my concern, but nobody was active and there was no response. I got up at 4 am and kept calling and again, the calls were dropping. I saw the reviews and they have 2 out of 5 stars and a lot of "driver didn't showed up". I was afraid to loose my flight and to have to pay for another flight to the USA and decided to take my money loss and take an uber instead (about the same cost) and forget about this service with SuperShuttle . Don't use SuperShuttle, go to Uber, very reliable than these people for about the same price for 2 people.
My shuttle service never arrived so I ended up taking an expensive taxi ride from the hotel to CDG airport. Viator had sent me a confirmation and when I tried calling the shuttle company 24 hours prior, they were closed (Sunday), so Monday morning the hotel tried several times to reach the company. Finally with less than 3 hours to departure, she talked to the shuttle company who said they never received my request, then they said I was to be picked up at the airport, then they would send someone within the next 15 minutes and finally the final straw was they were stuck in traffic! It's hit or miss with these services so one can take a chance or not on getting to your destination on time.
hotel-airport transfers were reconfirmed the day before and we were given a time to be picked up at the hotel in Paris. On the morning of departure transfer company was not at hotel. Called several times and excuses were given about why they were not there. We were in the process of trying to find other arrangements to be taken to the airport when they finally showed up. We had minutes to spare at the airport before missing our plane. Service not acceptable!
This was one of the worst experience we had in Paris, the driver scolded for calling the support center???? Is it a crime to call the support center if the shuttle is later? He keeps on mumbling the moment he saw us going out from the hotel. Being a tourist in a foreign country, this treatment is really unacceptable!
This is the most comfortable and secure way to get to Charles de Gaulle (CDG) airport from Paris city center. Share a door-to-door shuttle with other travelers going to the airport. You can get child seats for free if you book it. All the drivers speak English and you have free wifi available in the vans.