Pre-book your shared airport arrival transfer will ensure you stay relaxed and to avoid the long queue for a taxi after a tiring flight.
Upon your arrival at Phuket International Airport, you will see our friendly representative holding a sign at the exit gates with your name on it. He will greet you before taking you to the coach and transport you to your hotel. Please contact our service line if you are not able to find our representative at the airport.
Once you have loaded your luggage on the coach, the English speaking driver will transport you to your hotel safely. Stay relax and enjoy your holiday in Phuket.
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
They where there to meet me as soon as I walked out of the terminal, driver then took me straight to my hotel.
Would recommend highly.
Thanks for on time n with name placard on meeting place.nice driving on road, the driver is very good
Instruction to the pick up was clearly written out and it wasnt difficult to locate signage. Co-ordinator was already waiting even though it took me an hour to clear immigration. Service was good and on time. They even provide an envelope of good information!
The mode of transportation was spectacular. The driver was very cordial and polite. I would definitely recommend them.
Though I gave it a five it was more like 4.5. I paid for my service which was good and organized. My issue was they scheduled me to talk with a rep of their company the next day, I was a little put off by that bc my time was limited and planned... I was only in the city for 3 days.
Great service so easy with staff at the meeting point to direct you .so nice to just sit back and not worry about getting to the hotel.Thanks
Transfer from Phuket airport to hotel. Excellent value for a transfer. It was supposed to be a shared ride, but I was (happily) the only passenger. The company was in touch via WhatsApp, which I appreciated. My driver was there with a sign so I was able to find him quite easily. The ONLY thing that was very annoying, unnecessary and pushy/aggressive was how the woman from the company literally called the hotel upon arrival and asked to put me on the phone. I was in the middle of checking in, and she was attempting to get me to book a return transfer with them. EXTREMELY rude, overly salesy and turned me off from booking the return with them (and I found a much lower transfer back to the airport with another company). Rather than CALL the hotel (stalkerish) the SECOND I walked thru the door, she should've contacted me on Whatsapp.
The staff was waiting for us when we landed in Phuket and had the driver available with minimal wait time for us to go to the hotel.
Good service,but driver take us to wrong hotel.I order transport to Simply Hotel,but driver go to Simply Resort By Metadee.I tried to tell him,but he still go to wrong hotel
I booked a transfer from the airport to my hotel in Merlin Beach, Phuket so I wouldn't have to deal with taxis. Unfortunately, due to a delayed flight, I missed my connection in Singapore. Once settled into my Singapore airport hotel, I tried calling Destination Services to let them know I wouldn't be arriving that night and could they transfer me the next morning. There were 2 phone numbers on the Viator ticket. I tried both numbers and neither were answered. After spending the night there, I was booked on a very early flight to Phuket. I found Destination Services people waiting in the arrival area with all the other transfers. I explained what happened and asked them if they could take me to my hotel. They were unable to answer me without calling their office. The answer was a flat NO. Then they started with the "blame game" saying it was my fault that I missed my connection the night before and that I should have contacted them. I advised them that it wasn't my fault, it was the airline's fault and I tried to contact them. They refused to believe me until I showed them the recent calls on my phone where they confirmed that the 2 numbers were correct. They made a big deal about it and made no effort to resolve the issue. I ended up taking a taxi at incredible expense.
Then Destination Services booked a meeting with me at my hotel, not to resolve any outstanding issues but to try to sell me more products.
I would NEVER use this company again. EVER!!!
Pre-book your shared arrival airport transfer to avoid the stress navigating for airport taxi services. Your driver will be meeting you at the Phuket International Airport arrival gates prior to your arrivals to ensure you a relax journey to your hotel in Phuket.